Fast Fact and Faq

Welcome to TospinoMall, your premier online shopping destination in Ghana! Learn more about our innovative e-commerce platform and find answers to commonly asked questions below.

Fast Facts about TospinoMall

fast fact


TospinoMall is proudly Ghanaian-owned, supporting local businesses and entrepreneurs while providing customers access to a wide range of products.

fast fact

Integrated Logistics

Our logistics infrastructure ensures efficient and reliable delivery of orders, offering convenience and peace of mind to shoppers and sellers alike.

fast fact

Wholesale and Retail

TospinoMall caters to retail and wholesale customers, offering competitive pricing and flexible purchasing options.

fast fact

Multi Vendor Platform

Our platform hosts diverse products from local sellers and entrepreneurs, ranging from fashion and electronics to home goods and more.

Your Firms & clients in one place

We are the top e-commerce platform in Ghana, operating in 11 countries. Our platform covers of an online marketplace with integrated digital payment services and logistics that links millions of buyers and vendors.

More Info
all firms and clients

Frequently Asked Questions

How do I place an order on TospinoMall?

To place an order, browse our website or app, select your desired items, and proceed to checkout. Follow the prompts to provide shipping information and choose a payment method.

What payment methods are accepted?

We accept multiple payment options, including cash on delivery (COD), mobile money, debit/credit cards, and bank transfers for eligible orders.

What is the delivery time for orders?

Delivery within Ghana takes 24 hours, From Abrod depending on product availability and customer location.

Do you offer international shipping?

We offer international shipping. Delivery times may vary depending on your location, but typically range from 1 to 2 weeks for working days.

What is your return policy?

We offer a hassle-free return policy for eligible items within seven days of delivery. Don't hesitate to contact our customer support team to initiate the return process.

How can I become a seller on TospinoMall?

If you're a local seller or entrepreneur interested in joining our platform, you can apply through our seller registration process. Reach out to our seller support team for more information.

Still have questions? Contact our hotline

Toll Free: 0204757200

Send us a message